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By completing your purchase and checking the box or otherwise acknowledging your agreement, you agree to enroll in the exclusive Proud & Free membership program.

  • Access to VIP pricing on all website products
  • Access to patriotic American content
  • Lowest price guarantee on all VIP Portal Orders
  • Priority 24/7 customer support

This membership includes a 15 day introductory period. It is billed at 17 dollars and 76 cents per month after your introductory period and continues until canceled. You can cancel at any time by clicking Manage Membership on our website or by contacting us through email. To avoid being charged for the next billing cycle, please cancel at least 3 days before your introductory period ends or your next billing date.

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Refund Policy

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Returns 
Our policy lasts 7 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, unopened and unused.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items: 

  • Giveaway Items/Promotional Products 
  • Gift cards 
  • Downloadable software products 
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable) 

  • Book with obvious signs of use 
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened 
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error 
  • Any item that is returned more than 30 days after delivery

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at support@proudandfree.com

Sale items (if applicable) 

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@proudandfree.com.

Gifts 
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping 
To return your product, you should mail your product to: Proud & Free, 261 S Vineyard Rd STE 204, Orem, Utah 84059, USA

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Membership:

You may cancel your membership at any time after your first monthly billing cycle by logging into your account or contacting us at support@proudandfree.com 

Membership fees are paid in advance and are not refunded in whole or in part. Your membership will terminate at the end of the month covered by your most recently paid membership fee.

Upon cancellation, you will not be charged for any further renewal periods and your membership will not continue past the then current period.

IF YOU HAVE CANCELLED YOUR MEMBERSHIP AND THEN RETURN TO PROUDANDFREE.COM AND USE ANY FEATURE RESERVED FOR MEMBERS, YOUR PAYMENT CARD WILL BE AUTOMATICALLY CHARGED FOR A MEMBERSHIP UPON CHECK OUT. YOU WILL NOT SEE THE MEMBERSHIP IN YOUR CHECK OUT CART.

proudandfree.com may terminate or cancel your membership at any time and for any reason or no reason, at its sole and exclusive discretion. In such event, your membership fee will be refunded on a prorated basis as of the termination or cancellation date.

Privacy Policy

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proudandfree.com PRIVACY POLICY 

 


This Privacy Policy (the “Policy”) describes the collection and use of your information by True American Holdings LLC d/b/a Proud & Free in connection with your access and use of  proudandfree.com (the “Website”). Where used in this Policy, “you,” “your” and similar words mean the visitor to and/or user of the Website.

 

Thank you for visiting proudandfree.com (the “Site”), which is owned and operated by True American Holdings LLC d/b/a Proud & Free (“we,” “us” or “our”).  Where used in this Privacy Policy, “you,” “your” and similar words mean the visitor to and/or user of the Site.  In addition to this Privacy Policy, your use of the Site is governed by our Terms of Service (“Terms”).  This Privacy Policy is incorporated into the Terms and does not amend, replace or modify the Terms or any other terms or policies applicable to the Site. 

 

By using the Site and disclosing your personal information to us, you consent to the collection of certain personal and non-personal information and you agree that your personal and non-personal information can be collected, used, stored, processed and transmitted as described in this Privacy Policy.  If you do not agree to the collection, storage, transmission or use of your personal and/or non-personal information as described in this Privacy Policy, then you must immediately stop using the Site and you should not disclose any personal information to us.

 

  1. INFORMATION COLLECTED

 

We collect personal and non-personal information as you communicate with us (through the Site and through other channels, such as Facebook), as you interact with the Site and purchase products at the Site.  The personal information that we may collect includes the information that you provide when you register for a user account, including your name, user account password, mailing address, phone number and email address. 

 

We use third party payment processors to process payments. When you provide your payment details at the Site, your payment information is collected and processed by these payment processors.

 

If you choose to interact with us using social media (including Facebook), then we may collect publicly available personal information (for example, your publicly available posts, photos, likes, favorites, friends or followers) or available to us as a result of your interaction with us (for example, your direct or private messages to us).  You may be able to limit the information available to us by modifying the privacy settings in your social media accounts.

 

The non-personal information that we may collect includes your computer or device type, operating system, browser, the URL of websites previously visited by you (or by others using the same computer or device), your internet service provider, statistics about your network or mobile connection and your internet protocol address (which may reveal your location).  Your non-personal information is generally not directly associated with your name or other personal information and is collected by automated means (such as by cookies, tokens, web beacons and other similar technologies). 

 

  1. COOKIES, TOKENS AND WEB BEACONS

 

A cookie or token is a small file placed on your computer’s hard drive or in your device’s memory to observe your use of the Site.  We may use cookies and tokens to track your use of the Site, provide you with a more personalized user experience and to facilitate login or access to certain portions of the Site.  A web beacon is a small graphic image (usually no larger than a pixel) that is placed on a web page, an advertisement or in an e-mail to track the behavior of the user.  We may use web beacons to track your use of the Site, your interaction with our advertisements or your interaction with emails that we send you.

 

We may use a third party vendor to provide, collect, store, transmit and analyze the non-personal information collected by cookies, tokens or beacons.  You may be able to prevent or limit the use of cookies, tokens or web beacons by modifying your browser or device settings.

 

Information collected using cookies, tokens and web beacons may be associated with your personal information (in which case it will be treated as personal information), or it may be anonymized and/or aggregated with other users’ information (in which case it will be treated as non-personal information).  

 

 

  1. USE OF INFORMATION

 

We use your personal information for our own internal business purposes and for providing products, services and customer support to you.  We use your contact information to ship orders placed by you on the Site, and we may share that information with third party vendors and suppliers that provide order fulfillment and shipping services for orders placed at the Site.  We may use your personal information to contact you regarding the Site, to communicate with you about your order status and customer service and to customize or personalize your experience at the Site. You may not opt-out from receiving emails related to orders that you place at the Site and other customer service communications. 

 

We may also use your personal information to provide you with information about our products, services, special offers and promotions.  If you consent to receiving our emails or SMS messages, then we may contact you by email and by SMS message.  You may opt-out of receiving emails and SMS messages by following the opt-out or unsubscribe instructions included in our emails and SMS messages.  If you have interacted with us through your social media account, we may use social media to provide you with special offers or other information regarding our products and services.  You may limit our ability to interact with you via social media by modifying the settings in your social media account.

 

We use your non-personal information to track how our Site is used, to assist us in providing, maintaining, evaluating and improving the Site and our services and to analyze the effectiveness of our communications and promotions.  Your non-personal information may be aggregated with the non-personal information collected from other users of the Site to help up monitor, analyze and optimize the Site and our services.  We may engage a third party vendor to collect, transmit and store your non-personal information and to use aggregated non-personal information to manage, monitor and optimize the Site and to measure the effectiveness of our advertising, communications and interaction with the Site. 

 

We may use your personal and non-personal information to investigate, detect, prevent and/or mitigate actual or potential fraud, prohibited or illegal activity and/or violations of the Terms or other applicable policies and agreements. 

 

  1. DISCLOSURE OF INFORMATION

 

We will not share or disclose your personal or non-personal information with any third party except in the following circumstances:

 

  • We may disclose your personal and non-personal information to our third party vendors and data processors (including Shopify, Inc.) in connection with fulfilling and shipping your orders, processing payments and as otherwise reasonably required to provide you with the products that you order from us. We do not authorize our third party vendors to use your personal information for any other purpose

 

  • We may share your personal information with our affiliates and with other businesses that provide products or services that we believe may be of interest to you, and they may use your personal information to the same extent as we are permitted to use your personal information. You can request that we do not share your personal information for this purpose by emailing us at support@proudandfree.com. If your personal information is shared for this purpose, then the privacy policies of third parties will apply to the use and further disclosure of your personal information, and we have no control over or responsibility regarding the use or further disclosure of your personal information by such third parties. 

 

  • We may disclose your personal information and non-personal information if we determine, at our sole and exclusive discretion, that disclosure is reasonably required to investigate, detect, prevent and/or mitigate any threatened, suspected, potential or actual fraud, damage to property, bodily injury, illegal activity and/or violations of the Terms.

 

  • We may disclose your personal information and non-personal information to protect or enforce our legal rights and policies, to protect or enforce the legal rights of a third party and/or if we determine that disclosure is required by law or regulation (such as to comply with a subpoena or court order).

 

  • We may disclose your non-personal information, in aggregate form that is not associated with your personal information, to our affiliates and potential business partners, advertisers, investors and for other business and marketing purposes.

 

  • Your personal information and non-personal information may be disclosed to any entity that acquires our business or our assets (in whole or in part, including in connection with any merger, reorganization or bankruptcy) and such entity may use and disclose your personal information and non-personal information to same extent as we are permitted to do so by this Privacy Policy.

 

  1. STORAGE, TRANSMISSION AND PROTECTION OF INFORMATION

 

We collect, store, transmit and protect your personal information using vendors that provide encryption and/or security protocols that are standard in the industry and that we believe reasonably protect your information.  We select third party vendors that use encryption and security protocols that we believe adequately protect your personal information, but we do not have actual control over our third party vendors and therefore we cannot be liable for the actions, conduct, errors or omissions of those third parties. 

 

Our vendors may have terms, conditions and privacy policies that differ from this Privacy Policy, and we have no control over or responsibility for how our third party vendors collect, store, transmit or use your personal information.  Your personal information and non-personal information may be collected from, transmitted to or from and stored in multiple locations worldwide.  We may store, transmit and use (as provided in this Privacy Policy) your personal and non-personal information indefinitely or in perpetuity. 

 

Transmitting and storing personal information via the internet puts that information at risk of inadvertent disclosure to or unauthorized access by third parties, such as hackers and other cybercriminals who exploit security flaws or place viruses, worms or Trojans on computers or other devices used to transmit or store your personal information.  We will take commercially reasonable measures to reduce the risk that your personal information is disclosed to or accessed by third parties inadvertently or without authorization, but we cannot entirely eliminate that risk.  By providing us with your personal information, you accept the risk that your personal information may be disclosed to or accessed by third parties inadvertently or without authorization.  We are not responsible for the actions, conduct, errors or omissions of third parties who may access or attempt to access your personal information without our consent and authorization or for the outcomes or consequences that result from such unauthorized access.

 

  1. PRIVACY OF MINORS

 

Children under the age of 13 are expressly prohibited from using the Site.  We do not intentionally or knowingly collect or solicit personal information from children under 13.  If you are a child under 13, please do not attempt to use the Site.  If we learn that it we have inadvertently collected personal information from a child under 13, that personal information will be promptly deleted. 

 

  1. LEGAL COMPLIANCE

 

Nothing in this Privacy Policy is intended to conflict with any rights, duties or obligations established by laws or regulations that apply to you or your personal information and non-personal information, including laws and regulations regarding the protection of data, privacy and notice of data breaches.  If any provision of this Privacy Policy conflicts with or is unenforceable pursuant to any law or regulation applicable to you and/or to your personal or non-personal information, then the applicable law or regulation will prevail and we will comply with such law or regulation. 

 

State and/or federal law may require us to notify you (in certain circumstances defined by law or regulation) if your personal information has been compromised, and we will comply with our legal obligations in applicable jurisdictions.  The laws and regulations that apply to us and to the collection, processing, use, storage and/or transmission of your information may be different from those in the jurisdiction where you reside. 

 

  1. NOTICE TO CALIFORNIA RESIDENTS

 

The California Consumer Privacy Act of 2018 provides consumers residing in California with additional rights regarding access to and deletion of their personal information.  The rights described in this paragraph apply to you and your personal information only if you are a consumer and a California resident, and are in addition to the other rights and options described in this Privacy Policy. 

 

You may request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.  After we receive and confirm your verifiable consumer request (as described below), we will disclose to you: (i) the categories of personal information that we collected about you and the sources of that personal information; (ii) our business or commercial purpose for collecting or selling that personal information; (iii) the categories of third parties with which we shared your personal information; and (iv) the specific items of personal information that we collected about you.  If we sold or disclosed your personal information for a business purpose, we will provide you with information about the categories of personal information purchased from us and/or the categories of personal information categories that each recipient obtained.  We will disclose the categories (but not the identities) of third parties with which we share your personal information unless otherwise required by law, regulation, subpoena or court order.  

 

You may request that we delete some or all of the personal information that we collected from you or about you.  After we receive and confirm your verifiable consumer request (as described below), we will delete (and we will request our service providers and vendors to delete) your personal information unless an exception applies. We may deny your deletion request if retaining your personal information is reasonably necessary to: (i) complete your order or the transaction for which we collected your personal information, provide a product or service that you requested or otherwise fulfill our contractual duty to you; (ii) take actions reasonably anticipated within the context of our ongoing business relationship with you; (iii) fulfill the terms of a written warranty or product recall conducted in accordance with federal law; (iv) detect security incidents and/or protect against malicious, deceptive, fraudulent or illegal activity; (v) maintain the Site or identify and repair errors that impair the Site’s functionality; (vi) exercise free speech, ensure the right of another consumer to exercise free speech rights or exercise another right provided for by law; (vii) engage in internal uses that are reasonably aligned with consumer expectations based on your relationship with us; (viii) comply with any law (including the California Electronic Communications Privacy Act (Cal. Penal Code §1546 et. seq.), regulation, subpoena, court order or other legal obligation; and (ix) otherwise lawfully use your personal information consistent with the context in which we obtained it. 

 

You may also request, pursuant to California Civil Code §1798.83, that we provide you with information regarding our disclosure of your personal information to third parties for direct marketing purposes.  

 

To request that we disclose or delete information as described above, please email your request to support@proudandfree.com.com.  Only you (or someone legally authorized to act on your behalf and who provides us with documentation that we determine reasonably evidences your authorization) may make a request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. Unless otherwise permitted by law or regulation, you may only request that we disclose or delete information as described above twice within any 12 month period.  

 

All requests submitted pursuant to this paragraph must include sufficient information to permit us to reasonably verify that you are the person about whom we collected personal information or an authorized representative of that person.  Your request must contain details sufficient for us to properly understand, evaluate and respond to the request. When we receive your request, we may contact you by phone or email to obtain additional information necessary to verify your identity or to enable us to respond to your request.  We cannot respond to your request if we cannot verify your identity or authority to make the request.  If you provide us with personal information in order to verify your identify for purposes of this paragraph, we will use that personal information only to verify your identity or authority to make the request.

 

We will respond to a verifiable consumer request pursuant to this paragraph within 45 days of receiving the request.  If we require more time (up to 90 days from receiving your request), we will inform you of the reason and extension period in writing.  We will communicate with you about your request, and provide information in response to your request (if applicable) by phone and/or email unless you request that we communicate with you by mail.  Information provided in response to your request will reflect only the 12 month period preceding receipt of your request.  If applicable, our response may explain the reasons that we cannot comply with your request.   If our response includes your personal information, it will be provided in a format selected by us that is readily useable and that reasonably enables you to transmit that information to another entity without undue burden. There is no fee for us to process or respond to a verifiable consumer request submitted pursuant to this paragraph unless it is excessive, repetitive or manifestly unfounded. If we determine that a fee applies to your request, we will inform you of the basis for the fee and provide you with a cost estimate before completing your request.

 

If you are 16 or older, you have the right to direct us to not sell your personal information at any time.  To exercise this opt-out right, you (or your verified authorized representative) may submit a request to us by email at support@proudandfree.com. After 12 months from your opt-out request, we may contact you to ask that you reauthorize disclosure or sharing of your personal information.  We will use personal information provided in connection with an opt-out request only to review and comply with that request.

 

We do not sell the personal information of consumers who are California residents and who we believe (to the best of our knowledge based on the information in our possession) are less than 16 years old unless we receive affirmative consent from: (i) the consumer, if the consumer is at least 13 years old but not yet 16 years old; or (ii) the parent or guardian of the consumer, if the consumer is less than 13 years old.  Consumers between 13 and 16 years old who opt-in to personal information sharing may later opt-out at any time by contacting us at support@ proudandfree.com.

 

We will not discriminate against you for exercising the rights available to you pursuant to the California Consumer Privacy Act of 2018. Unless permitted by law, we will not: (i) refuse to provide products or services; (ii) charge different prices or rates, impose penalties or deny discounts generally available to other consumers; (iii) provide you a different level or quality of products or services; or (iv) advise you that you may receive a different price or rate or a different level or quality of goods or services if you exercise your legal rights.  We may, however, offer you certain benefits or incentives (to the extent permitted by law) that may result in different prices, rates or qualities if you agree to the sharing and/or disclosure of your personal information. Any such benefit or incentive that we offer will reasonably relate to your personal information's value, and we will describe in writing the material terms associated with the sharing or disclosure that is required in order to receive a benefit or incentive.  If you participate in a program that provides a benefit or incentive in exchange for the sharing or disclosure of your personal information, you may opt-out of the program at any time by contact us at support@ proudandfree.com. 

 

  1. CHANGES AND UPDATES TO PRIVACY POLICY

 

 

We reserve the right, at our sole discretion, to change, modify, add or remove this Privacy Policy, in whole or in part, at any time and without prior notice.  Although we will use our best efforts to notify you that this Privacy Policy has been changed or updated, such notice is not required for those changes or updates to be effective and binding.  Our current Privacy Policy is posted on the Site.  It is your responsibility to review this Privacy Policy periodically for any changes or updates.  Your continued use of the Site following any changes or updates means that you accept and agree to the changes or updates.  

 

If you have any questions about this Privacy Policy, please feel free to contact us through our website, email us at support@proudandfree.com write to us at:

 

Proud & Free

261 S Vineyard Rd
STE 204

Orem, Utah 84059

USA

Terms of Service

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OVERVIEW

This website is operated by True American Holdings LLC d/b/a Proud & Free. Throughout the site, the terms “we”, “us” and “our” refer to True American Holdings LLC d/b/a Proud & Free. True American Holdings LLC d/b/a Proud & Free offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. 
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). 
You must not transmit any worms or viruses or any code of a destructive nature. 
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. 
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. 
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. 
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. 
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. 
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. 
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. 
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. 
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. 
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. 
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. 
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). 
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties. 
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. 
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. 
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. 
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). 
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. 
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. 
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. 
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. 
In no case shall True American Holdings LLC d/b/a Proud & Free our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless True American Holdings LLC d/b/a Proud & Free and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. 
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. 
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. 
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). 
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United States.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. 
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at support@proudandfree.com

Mobile Terms of Service

Proud & Free

Last updated: Sept. 4, 2025

The Proud & Free mobile message service (the "Service") is operated by Proud & Free (“Proud & Free”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Proud & Free’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Proud & Free through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Proud & Free. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18669016220 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Proud & Free mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18669016220 or email support@proudandfree.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Contact Policy

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Please contact us at the email below

Trade name: Proud & Free

Email: support@proudandfree.com

Phone: +1 (801) 781 - 5702

Address: 1613 Evans Avenue # 520 Cheyenne, WY 82001-4619